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Creating a New Organisation

Prerequisites​

Required Permissions​

Only users with the appropriate administrative privileges can create new organisations. Ensure you have one of the following roles:

  • Super Admin
  • System Administrator

Access Requirements​

  • Valid login credentials for the SafiSiti web application
  • Active internet connection
  • Authorization to manage administrative units

Step-by-Step Creation Process​

Step 1: Access the Organisations Section​

  1. Log in to the SafiSiti web application at SafiSiti Web Portal
  2. Navigate to the main dashboard
  3. On the left sidebar, locate the "Administrative Units" section
  4. Click on "Organisations" from the menu

Step 2: Initiate Organisation Creation​

  1. Once the Organisations page loads, you will see a list of existing organisations (if any)
  2. Look for the "Create" button located in the top right corner of the screen
  3. Click the "Create" button to open the new organisation form

Step 3: Complete Organisation Details​

Fill in the required information in the creation form:

Basic Information​

  • Organisation Name: Enter the official name of the city or municipality (e.g., "Kampala Capital City Authority", "Jinja City")
  • Organisation Description: Enter the official name of the city or municipality (e.g., "Kampala Capital City Authority", "Jinja City")

Contact Information​

  • Primary Contact Person: Name of the main administrator
  • Email Address: Official email for communications
  • Phone Number: Contact number for the organisation
  • Physical Address: Official address of the municipal offices

Geographical Information​

  • Region/District: Select from available regions in Uganda
  • GPS Coordinates: Optional location coordinates for mapping
  • Operational Boundaries: Define the geographical area of operation

Operational Settings​

  • Default Timezone: Set the local timezone for operations
  • Working Days: Configure standard operational days
  • Service Hours: Define typical service delivery hours

Step 4: Configure Initial Settings​

User Management Setup​

  • Create Admin User: Set up the initial administrator account for this organisation
  • Default Roles: Configure standard user roles for the organisation
  • Access Permissions: Define initial permission sets

Operational Configuration​

  • Waste Categories: Set up organisation-specific waste types
  • Collection Frequencies: Define standard collection schedules
  • Reporting Templates: Configure default report formats

Step 5: Review and Submit​

  1. Review all entered information for accuracy
  2. Validate that all required fields are completed
  3. Click the "Create Organisation" button to submit
  4. Wait for the system confirmation message

Important Considerations​

Naming Conventions​

  • Use official government names for municipalities
  • Maintain consistency across similar organisations
  • Avoid special characters that may cause system issues

Data Integrity​

  • Ensure geographical boundaries are accurately defined
  • Verify contact information for important communications
  • Double-check administrative hierarchies

Security Best Practices​

  • Create strong initial passwords for admin accounts
  • Set up appropriate user permission levels
  • Enable two-factor authentication for administrative accounts

Troubleshooting​

Common Issues​

Permission Errors

  • Symptom: "Create" button not visible or inaccessible
  • Solution: Contact system administrator to verify user permissions

Form Validation Errors

  • Symptom: Unable to submit the creation form
  • Solution: Check all required fields and ensure valid data formats

Duplicate Organisation Names

  • Symptom: Error message about existing organisation
  • Solution: Use a unique name or check for existing similar entries

Support Resources​

If you encounter issues during organisation creation:

  • Contact support team

Note: Organisation creation is a foundational step that enables all subsequent waste management operations. Ensure all information is accurate before proceeding with further configuration.